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Shenzhen Aikerui Electric Co., Ltd. has established a good after-sales service system. After the product sales contract is signed, the after-sales service department will provide users with fast and convenient services. Service Content:

Provide you with installation and maintenance
Provide you with product technical services, consulting, on-site training
Provide you with equipment upgrades and replacements

1) Time limit

The warranty period of Shenzhen Aikerui Electric Co., Ltd. products is 12 months from the date of delivery.

2) Scope of warranty

a. Shenzhen Aikerui Electric Co., Ltd. products implement the "three guarantees" principle. When the user normally uses
and keeps the product according to the "Product Instructions", the product cannot work normally within one year from
the date of delivery The company repairs or replaces parts for users free ofcharge.

b. This product must be installed and maintained by the company's engineering and technical personnel
as required by the contract, otherwise quality problems are not covered by the warranty.

c. If it is found that the product is damaged, the product should be sealed, stop using it and notify our
after-sales service department in time to go for maintenance. The company is indeed responsible for
quality problems.

d. The user should use the product according to the product manual provided by the company. The
damage to the parts caused by the failure to use the product is not covered by the warranty.

e. During the warranty period, without the consent of the company, installation or installation of other
devices on the company's products that cause quality problems are not covered by the warranty.

f. After the machine is installed, please save the warranty certificate and return the warranty return card
to the company as required, otherwise the warranty will not be granted.

3) Response time

a. The service call response time must be answered within 2 hours.

b. On-site response time, generally arrives within 8 hours to 48 hours according to the distance, whether
the traffic is convenient.

c. The engineers of the after-sales service department will try their best to arrive at the user's site for repair
and treatment as soon as possible.

4) After the end of the "three guarantees" period, continue the after-sales service in the form of renewal or
other forms.

1) User training is to enable users to correctly control the operation of the machine, give full play to the efficiency of the machine, and ensure the normal operation of the machine.
2) On-site training for users is to introduce the machine performance and operation methods to the users during the installation process and before installation and delivery, and guide the users to conduct operation training.
3) The training is guided by the engineers of Shenzhen Aikerui Electric Co., Ltd.

1) Service content

a. Answer the user's questions in using Shenzhen Aikerui Electric Co., Ltd. products.

b. Instruct the user to troubleshoot the product.

c. Provide product upgrading project.

d. Technical consultation.

2) 24-hour service hotline; 0755-89648605 89643050, mobile phone: 13632988901 (Mr. Tan)
Fax: 0755-89648593 E-mail: [email protected]

3) If you have any dissatisfaction with our service, you are welcome to call our service supervision phone and give us valuable opinions. Your satisfaction is our goal.
Service supervision hotline: 0755-89648613 13825257376 (Mr. Zhou)

1) Upgrading of medical examination vehicle products.

2) Add or modify the products of Shenzhen Aikerui Electric Co., Ltd. according to user needs.

3) Accessories for X-ray products of Shenzhen Aikerui Electric Co., Ltd.